Delivery
At Craft Works gallery of Corbridge, we post orders out daily (except Sunday!) and all items are sent out first class.
If the total value of your order is £50 or more, we will send out your order via Royal Mail Recorded Delivery.
Delivery Charges
UK Delivery
Orders up to £20: £2.00 p&p
Orders £20 – £100: £4.00 p&p
Orders over £100: £6.00 p&p
Delivery to Europe
Orders up to £20: £5.00 p&p
Orders over £20: £7.50 p&p
Returns
You may return most new, unopened items sold and fulfilled by Craft Works gallery of Corbridge within 14 days of delivery for a full refund (major restriction: earrings for pierced ears are non-returnable). Please contact us if in any doubt.
Refunds
We will process refunds as quickly as we can and most refunds are fully refunded in 3-5 days after we receive and process your return.
Replacement/Exchange
If you received a damaged or defective item, we’ll send you a replacement of the same item. If you’d like to exchange an item for something else, you can exchange for a different size or colour. Please ring us if in any doubt on 01434 634500 or email [email protected].